Smart Quality Painting office workspace

Privacy Policy

Last updated: January 2025

1. Introduction

Smart Quality Painting (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact information (email, phone number, address)
  • Property details for quote purposes
  • Payment information (processed securely through third-party providers)
  • Communications and feedback you provide

Automatically Collected Information

When you visit our website, we may automatically collect:

  • IP address and location data
  • Browser type and device information
  • Pages visited and time spent on our site
  • Referral sources

3. How We Use Your Information

We use your information to:

  • Provide and improve our painting services
  • Process quotes and bookings
  • Communicate with you about your projects
  • Send service updates and promotional offers (with your consent)
  • Comply with legal obligations
  • Analyze website usage to improve user experience

4. Information Sharing

We do not sell, trade, or rent your personal information. We may share your information with:

  • Service providers who assist in our operations
  • Professional advisors (lawyers, accountants) when necessary
  • Law enforcement when required by law
  • With your consent for specific purposes

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure.

6. Your Rights

You have the right to:

  • Access and receive a copy of your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with a supervisory authority

7. Cookies

We use cookies and similar tracking technologies to improve your browsing experience, analyze site traffic, and understand where our visitors are coming from. You can control cookie preferences through your browser settings.

8. Third-Party Services

Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites. We encourage you to read their privacy policies.

9. Children's Privacy

Our services are not directed to individuals under 18 years of age. We do not knowingly collect personal information from children.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the “Last updated” date.

11. Contact Us

If you have questions about this Privacy Policy or our privacy practices, please contact us:

Smart Quality Painting

Email: sales@sqpd.com.au

Phone: 0459 840 708

Address: Brisbane, QLD, Australia